Over the past several weeks we undertook a project to build out our very own video studio, right at home in our Vancouver headquarters. The goal was to create an environment that would mimic an LP facility, and we believe we’ve succeeded. Here’s why we did it:
- Live training. We’ll be able to train teams remotely with streaming video, when on-boarding new customers. In most cases this is easier for us and for the customer, and provides flexibility for both.
- Customer support. Being able to troubleshoot and demonstrate fixes to customers via videoconference will be a helpful tool to assist us in our goal of providing exceptional, industry-leading service and support.
- Training videos. Starting with our Quick Start video, we’ll be rolling out an on-going training video series to help answer operational questions and to be used as a reference for customers.
- Photo and video content. Remember our 4-second Trim Tote Swap video? We’ll be doing more of those… and challenging other teams to beat our records!
Our new studio gives us an additional opportunity to showcase the Mobius Trimmer M108, how it works, and why it’s the only option for commercial cannabis cultivators. You’ll see much more content being created here in the coming weeks and months. Why not start now though? Have a look below at our M108 Quick Start Video, the first “official” production created in our very own Mobius Studio.